COVID-19 (coronavirus) UPDATES

UPDATE: While the City of Hamilton and most of the province have now moved into Stage 3 of the re-opening of businesses, services and public spaces, Community Living Hamilton’s is taking a cautious approach to our re-opening of any program or service.

To ensure that we are supporting our clients and our community to the best of our ability, we are developing a new service model that takes into account recommendations from Ontario’s Medical Officer of Health and public health guidelines. To start, we are offering free virtual programs for people with developmental disabilities aged 18 and over. We are also offering free employment assistance to job seekers with a disability looking or interested in looking for work.     

Information on additional programs and services will be available soon.

To learn more or to register for our free summer virtual programs, please visit:

To learn more about our employment programs please contact  Kathy Matthews at for more information on how we can help you find a job.


UPDATE: Community Living Hamilton is pleased to report that Hamilton Public Health has declared the COVID-19 outbreak at Community Living Hamilton’s (CLH) Mountain group living residence to be over.

On July 14th an outbreak was declared at the home after one of our staff members tested positive for the virus. Five employees and four residents who had contact with this employee were subsequently tested and all test results came back negative for COVID-19. Once 14 days had passed from the date of last exposure, and no additional positive cases or symptoms were reported, the outbreak was officially lifted.

For more information, please read our Message to Community Partners or our Media Release.


UPDATE: Family visitation has now been reinstated. In following with strict Ministry of Children Community and Social Services (MCCSS) guidelines, Community Living Hamilton (CLH) is now allowing scheduled in-person visits by family members. For more information, please read our new Visitor Protocols.


EFFECTIVE AS OF 5:00 p.m. SUNDAY, MARCH 15, Community Living Hamilton will be suspending all non-essential client programs and services in response to the COVID-19 coronavirus pandemic. Closures will be in effect until further notice.

We continue to monitor the situation and will be posting updates to this page as new information becomes available. All employees, students and volunteers are asked to check internal communication for more details.

The following Programs and Sites will be closed for the safety of our clients and staff:

  • Community Participation Day Programs – including: East 34th, Eastmount, Hester, Leeming, Huntington, Lawfield, Leeming, Rosedale, Winona and York
  • Special Needs Resourcing
  • Respite Programs (both Children’s and Adult) – including: Charlton, Leeming and Templemead
  • Drop ‘n’ Shop Thrift Shop
  • Employment Access
  • Drum Corps

All Fee-for-Service programs are also being cancelled (refunds for fees paid will be issued to clients/families), including:

  • In The Know
  • On The Go
  • Passport

The following essential services will remain operational, with strict precautionary measures taken to safeguard the safety of our clients and employees:

  • Group Living Residences – including: Appleford, Cartier, Delancey, Kensington, Kentley, Mohawk, Mountain and Queenston.
  • Supported Independent Living (working remotely)
  • Personal Support Service Workers

Our Administrative Offices at 191 York will also remain open for the time being (not be open to the public).

Many of our clients are part of vulnerable populations that are at increased risk of more severe outcomes, related to transmission of COVID-19 including those:

  • aged 65 and over;
  • with compromised immune systems; and/or
  • with underlying medical conditions

As a result we have signage posted at all locations notifying people not to enter if they have traveled internationally in the last 14 days, or are experiencing symptoms of coronavirus disease COVID-19 (fever, cough or difficulty breathing), or have had close contact with anyone diagnosed with or suspected of having COVID-19.

All employees who have traveled internationally in the last 14 days have been instructed to stay home and monitor themselves for symptoms. Employees who have traveled will not be permitted to return to work until they have been symptom-free for 14 days following their return to the country.